Refund Policy
Learn about our refund process and eligibility criteria.
Refund Policy
Last Updated: April 5, 2025
Eligibility for Refunds
We offer refunds for digital products under the following conditions:
- The product was purchased within the last 7 days
- You have not downloaded or accessed the product
- You can demonstrate a valid technical issue preventing access
Non-Refundable Items
The following items are not eligible for refunds:
- Products that have been downloaded or accessed
- Items purchased more than 7 days ago
- Products that work as described
Refund Process
To request a refund, please follow these steps:
- Contact us via email at [email protected]
- Provide your order number and reason for the refund request
- Our support team will review your case and respond within 3 business days
- If approved, the refund will be processed to your original payment method
Processing Times
Refunds typically take 3-5 business days to process after approval. The time it takes for the funds to appear in your account depends on your payment provider's policies.
Disputes
If you believe there has been an error with your refund request, please contact our support team at [email protected]. We will work with you to resolve any issues.
Contact Us
If you have questions about our refund policy, email us at [email protected].
